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Sugoi, LLC. (“Sugoi – Digital Marketing Company,” “we,” “us,” “our”) maintains this Privacy Policy to inform you of our practices with regard to personal data we collect from or about you in connection website (the “Site”) or through the provision of our services (the “Services”).

 

We may update this Privacy Policy from time to time. We will notify you of any material change by providing a notice on our website or, if you are a customer, by whatever other means upon which we have mutually agreed.

 

By using the Site or the Services you acknowledge your consent to the practices described herein.

  • Personal data we collect.​

    • Web server logs. As is true of most websites, we gather certain information automatically through your use of the Site. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.

    • Cookies. We and our partners use cookies and similar technologies to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level. Ads appearing on our Site may be delivered to you by advertising partners who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers our use of cookies and does not cover the use of cookies by any advertisers. However, data tracking files used by us may also be used by these advertisers and, when combined with other information held by them, be used to identify you personally. For more information on third party cookies and instructions on how to opt-out of those cookies set by members of the National Advertising Initiative. Or, if you are located in the European Union, please visit the European Interactive Digital Advertising Alliance here.

    • Information collected by our customers. Our customers may collect personal data in connection with the Services we provide to them. WP Engine’s customers control the personal data they collect, and WP Engine will not use or disclose that personal data except as authorized or directed by the customer in the course of our provision of the Services and as governed by our agreement with that customer. If your personal data is controlled by one of our customers, and you have concerns about the way that data is managed or wish to exercise your rights with respect to such data (including your rights of access, amendment, or deletion), please contact that customer directly.

  • Information you give us. In order for you to use our Services and other features of our Site, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who would like to comment on our blog to provide a username. Those who purchase Services from us are asked to provide additional information including, as necessary, the personal and financial information required to process transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. You can always refuse to supply personal data; however, doing so may prevent you from receiving our Services or engaging in other activities on the Site. In no event will we ever request sensitive personal data (e.g. health information, religious preferences, etc.) from you, and we expressly request that you not provide any such sensitive personal data to us.

  • How we use personal data. WP Engine will only use the personal data we collect as reasonably necessary for the following purposes:

    1. to allow you to use and interact with the Site;

    2. to provide the Services to you as our customer;

    3. to inform our continued development of the Site and the Services;

    4. to communicate with you from time to time in response to your requests for information or as may be relevant to your account with us;

    5. to send marketing communications related to the services we provide;

    6. as required by applicable law or legal requirements pertaining to records retention or for internal administrative purposes; or

    7. as specifically authorized by you in writing.

  • Disclosure to third parties. We will not disclose your personal data to third parties except as follows:

    1. when we believe disclosure is reasonably required to comply with any law or legal request;

    2. to enforce our legal and contractual rights, or to protect the rights and safety of others;

    3. to third parties who help us provide any part of the Site or the Services, to the limited extent required for such help, and on condition that they may not further disclose your data or use it for any other purpose; or

    4. as part of a sale of our assets or a merger of our company.

  • Procedures to protect personal data. We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the personal data we collect. However, we cannot guarantee that personal data we collect will never be disclosed in a manner inconsistent with this Privacy Policy. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received.

  • Your rights over personal data that we control. Upon request, we will provide you with details regarding your personal data that has been collected by us or which is under our control. If you would like to change information that we maintain about you, you may log into your account and change it or submit a support request for any information to which you don’t have access or the ability to change yourself. Information covered by this Privacy Policy may be deleted upon your request, provided that such deletion may impact our ability to provide you with the Services. You may also request that we update or correct your personal data by writing us at: Sugoi, LLC. Attn: Legal Department, 2 E Bryan St, Savannah, GA 31401 or by sending an email to hello@sugoi.solutions. We will respond to your request within a reasonable timeframe. You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails. Alternatively, you may contact us as described herein. If you are our customer, you may not be able to opt out of all emails, including certain administrative or billing communications which are important to the ongoing maintenance of your account. We may keep your personal data for as long as reasonably required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Privacy Policy

Effective Date: 01/01/2025

Sugoi Solutions ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or use our services. By accessing the Site, you agree to the terms of this Privacy Policy in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as updated in 2025.

1. Information We Collect

A. Information You Provide to Us:

  • Personal Information: Name, email address, phone number, company name, and any other details you provide when filling out forms, subscribing to newsletters, or contacting us.

  • Payment Information: If you purchase services, we may collect payment details (e.g., credit card information). Payment processing is handled by a third-party provider in compliance with PCI DSS standards.

B. Information We Collect Automatically:

  • Device Information: IP address, browser type, operating system, and device type.

  • Usage Information: Pages viewed, time spent on the Site, and other analytics data.

  • Cookies and Tracking Technologies: See the "Cookies" section below for details.

C. Information From Third Parties:

We may receive information about you from third-party platforms if you interact with us via those channels.

2. How We Use Your Information

We use the information we collect to:

  1. Provide and improve our services.

  2. Respond to inquiries and requests.

  3. Send updates, newsletters, or promotional materials (with your consent).

  4. Analyze usage patterns to enhance the user experience.

  5. Comply with legal obligations and enforce our terms of service.

We only process your data based on a valid legal basis, such as your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  1. Service Providers: Third-party vendors who assist in our operations (e.g., hosting, payment processing, analytics).

  2. Legal Requirements: Authorities or other parties as required by law.

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets.

Where required by law, we ensure that third-party service providers enter into data processing agreements with appropriate safeguards to protect your information.

4. Cookies

Cookies are small data files stored on your device. We use cookies to enhance your experience, gather analytics, and deliver relevant advertising. Types of cookies we use include:

  1. Essential Cookies: Necessary for site functionality.

  2. Performance Cookies: Collect data on how visitors interact with the Site.

  3. Advertising Cookies: Deliver targeted advertising based on your browsing behavior.

You can manage cookie preferences through your browser settings or via the "Manage Cookies" option on our Site.

5. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purposes for which it was collected.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  1. Access: Request access to the personal information we hold about you.

  2. Correction: Request corrections to inaccurate or incomplete information.

  3. Deletion: Request deletion of your data, subject to legal obligations.

  4. Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

  5. Opt-Out: Unsubscribe from marketing communications or manage cookie preferences.

To exercise these rights, please contact us at hello@sugoi.solutions.

7. Security

We implement appropriate technical and organizational measures to protect your information. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. The "Effective Date" at the top of this page indicates when the policy was last revised. Continued use of the Site after changes indicates acceptance of the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

By using the Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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